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Customer Service Representative - State Farm Agent Team Member

Full Time in Baldwin, NY

Responsive recruiter
Replies within 24 hours
Benefits
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency has been proudly serving the community for 16 years, supported by a dedicated team of 7 full-time professionals. We believe in investing in our team’s future, offering a retirement plan with a 4% match (vested immediately) and $3,000 annually for health benefits.
We take pride in fostering growth and development—three of our former team members have gone on to open their own State Farm agencies, a testament to our commitment to mentorship and success. If you're looking for a workplace where you can thrive both personally and professionally, we’d love to welcome you to our team!
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Robert Elbogen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $45,000.00 - $65,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none